Q: Insurance forced a switch from Prozac to a generic Fluoxetine, even after a letter from my dr. Fluoxetine cases major heartburn for me within 5-10 minutes after taking it. Very painful.
I'm really sorry you are dealing with this. It does make sense that you are having a reaction to one of the filler medications. It doesn't make sense that your insurance company deny the extenuating circumstance as one of the alternatives would be for you to add a prescription reflux medication which would cause them additional cost.
I have a couple of thoughts:
1)Try a different pharmacy - different pharmacies have different manufacturers of the generics and you might find another company making the generic that works for you. You might want to start with the company you already got it from and ask them for the manufacturer info then you could make some calls and see if there is another alternative.
2) Contact your insurance company directly and ask for a patient care representative. Explain the situation stressing that there will be increased cost to them due to the need for a reflux medication.
3) Contact the maker of Prozac to see if they can help you out with your insurance or with discounts.
I hope some combo of this works!
Stephanie
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