Wednesday, March 10, 2010
I work in the classroom management department at UC Berkeley, and I have a lot of contact with students who are reserving classrooms for their student organizations. Last week two women came into our office, and one started explaining the problem they were having making a reservation. After about two...
Deborah
What a great post and a real eye opener. I saw myself in some of these, such as interrupting because you don't want to forget what you are about to say. I think I will have to try to look at this from someone else's point of view and work on not jumping in to the conversation too quickly, but sitting back and listening more.
Thanks again.
Eileen