3) If the issue you are concerned with is a teacher not following or failing to implement the accommodations or modifications as spelled out in the IEP or Section 504, and a meeting with the teacher does not resolve the situation, Ms. Trautwein suggests contacting the Director of Special Education. He or she would be best able to look into the situation and talk further with you and the teacher and hopefully determine why the IEP or Section 504 is not being followed.
If, after contacting the Director of Special Education, the issue is still not resolved, parents have several additional options;
Contact your state Department of Education and find out which department would cover Special Education. You can file a complaint with this department. Once this is done, an investigation should occur. This is a good place to start as filing a complaint does not cost the parent any money and will allow the school and parents to present their perspective of the situation.
Request mediation. When the IEP was first issued, parents should receive information on how to file a complaint or request mediation. If you no longer have that information, you should be able to contact the school and request a copy. This information will provide the details of how to request a mediator to help resolve the situation.
Hire an advocate or an attorney. Some parents find having an advocate or an attorney can help then there are issues with the school not implementing or following the IEP or Section 504. Sometimes, however, hiring an advocate or attorney can make strained relationships between parents and schools even more strained. Your children, however, should be your first concern and if the school is not being cooperative, an advocate or attorney may be your best choice.
