Dedicated to quality service
We regularly monitor and analyze service levels to improve staff performance and implement change in procedures.
We conduct semi-annual caller surveys to measure caller satisfaction and identify needs for new publications and services.
The Alzheimers Association 24/7 Helpline is supported by a grant from the Administration on Aging (AoA), part of the U.S. Department of Health and Human Services.
The Alzheimers Association, the world leader in Alzheimer research, care and support, is dedicated to finding prevention methods, treatments and an eventual cure for Alzheimers.
24/7 Helpline: 1.800.272.3900
TDD Access: 312.335.8882
Web site: www.alz.org
Fact sheet created May 2005