For those of us who suffer from anxiety, going to the doctor can be an anxiety inducing event in itself. Yet what often can make things worse is to be subjected to inferior care due to having an anxiety disorder. In a previous post I wrote about how having a psychiatric label may, in some instances, adversely affect the quality of your medical care. I have several firsthand experiences of not being taken seriously by some medical professionals due to my history of depression and anxiety. My most recent example was of a doctor who was ready to dismiss my symptoms of chest tightness and nausea to anxiety without checking for other causes. My persistence to find an answer paid off and my symptoms were found to be caused by my malfunctioning gallbladder. I believe that many of you who have a mental disorder, especially related to anxiety, may have similar stories to tell. But I saw a news story recently that took the cake. Penny Artalego, a Utah woman, came to the Utah Valley Regional Medical Center the week before Christmas with symptoms of nausea and anxiety due to medication she was taking for chronic neck pain. Her daughter left her at the hospital believing she was in good care. But what happened next can best be described as inhumane and dangerous. Two nurses told Aratalego to “shut up” and then proceeded to tape her mouth shut with hospital tape.
One of the striking elements to this story is that these two nurses laughed about placing the tape over the patient’s mouth. They had even joked during the incident that they may be fired for their actions. But this did not stop them nor did the fact that this patient could have vomited, choked, or simply stopped breathing due to the tape covering her mouth. Penny Artalego had visited hospitals many times for her chronic neck pain due to an accident some years ago. Her daughter had taken her to the Utah Valley Regional Medical Care Intensive Care Unit because her mother had taken an overdose of her pain medication (20 pills) and was shaking, moaning, and her teeth were chattering as a result. The two nurses in charge of her care taped her mouth shut in response to Artalego’s teeth chattering. Although she was in pain she was still alert during this incident.
The two nurses who were involved in taping this woman’s mouth have been fired. Their names have not been released and it is unclear as to whether their nursing licenses will be revoked. The hospital is calling it an isolated incident and an internal employee issue.
You may find this news story on the HuffPost Social News along with thousands of comments. Although most people wrote in about being horrified that such an abuse took place, some were less than sympathetic. One commenter described the woman as “just another addict” and that the nurses can only be compassionate for “those who need it.” Others wondered if the woman were hallucinating or had outright lied about what had happened. Still others assumed that there was some reason for the nurses behavior and surmised that most likely this patient was combative and in need of restraint. One commenter shared their belief that this patient more in need of electric shock therapy than going to the ER.


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A shocking story! There is no reason and no excuse for ever treating any patient this way. You would think that ICU nurses especially would be more sensitive since they deal with the most severely ill patients.
I know there are still a lot of unanswered questions, but I can't imagine any answers that would justify this kind of cruel and dangerous behavior.
Thank you for sharing this story. You inspired me to write about it as well on the Chronic Pain site: Chronic Pain Patient's Mouth Taped Shut by ICU Nurses
When I heard this story...I had to tell you about it Karen...because I know that you have so many members with chronic pain who would be outraged as well.
There is just no excuse for this type of behavior...what on earth would cause a medical professional to act in this way and to jeopardize their career?
Let's hope that this story is a reminder to the medical community that mistreatment and abuse is never acceptable.
Thanks so much for your comment and also for writing your post. I will be by to comment very soon. sorry for the delay!