In my blog last week, I talked about a high-powered "think tank" meeting I attended that discussed the future of health care. Whenever I talk to anyone about my experience and what I learned there, I always get the same response: "Man, is that depressing; don't you have any good news?" Well, ironically, I was just... Read more
I go to most of the millions of meetings I attend so that I can advocate on behalf of consumers or educate providers and systems on behalf of consumers. Sounds fun, but it takes a lot of ... well, cojones ... to face down or gently persuade or whatever the situation calls for. And, of course, like anyone would, I get tired of it. So, meetings like... Read more
My brother is the CEO of the Awards and Recognition Association. He's often contacted this time of year to talk about the Oscars and all the other awards given out in the entertainment and sports industries. He can talk about the gold content of the Oscars, the size of the Stanley cup, how they are created and who is involved. But one... Read more
"Never events" is a term used in parts of the health care world to describe catastrophic events like death or the amputation of the wrong leg by a doctor in surgery. I was out of town when I got the news of yet another catastrophic, heart-wrenching event at a university. Northern Illinois University is about 60 miles from my office but... Read more