DBSA Logo DBSA Tagline DBSA Banner Image1
In Crisis? Signs and Symptoms spacer Just Diagnosed? spacer Recovery Steps spacer Helping A Loved One
Home
Learn About Mood Disorders
Find Support
Empower Yourself
Get Involved
Advocacy In Action
Educational Programs & Events
Research & Clinical Trials
Store
About DBSA
Discover how DBSA has impacted the lives of individuals living with mood disorders.

When Hospitalization Goes Wrong

Sue Bergeson
Wednesday, April 02, 2008
I had one of those calls that we all dread getting. A casual friend, who I hadn't heard from for six months or so, called me from a locked ward. "They are not listening to me", she cried. To make matters worse, she was on vacation, away from home, when her husband decided that she was i...

This entry was posted on Wednesday, April 02, 2008

9 Responses to "When Hospitalization Goes Wrong"

Hide Comments

Click here to leave a comment

  1. Nightmare Hospitalization
    Sue
    Wednesday, April 02, 2008 at 04:12 PM
    Dear Sue, I thought I was reading  this in my dreams.  My worst nightmare happened to this poor lady. One time this is true I was flying home from my brother-in-laws funeral and I felt I was having a breakdown.  I wrote a note to the attendant saying that I was bipolar and was afraid I was losing control. On this note  I wrote that they should call my husband and dr.(I even gave #'s) if I did lose it completely. I even said if I had to be taken to the hospital that I refuse ECT.  The attendant gave my note to the pilot and guess what. They kicked me off the plane!!! I was in Minneapolis trying to get home to Chicago.  When they escorted me off the plane I saw the pilot and he was black. I very quietly told him that this was discrimination and did he know what that was!  Someone came up to me and told me to sit down and wait for someone else to come talk to me.  I was crying.I was right next to a restaurant so I got up and went in there.  I ordered a drink and I never drink but felt I needed one.  I could see the seat that they told me to sit in and I saw about 3 people looking for me.  I finished my drink and then went back to my seat.  One guy who worked there sat next to me and started asking me all these personal questions. I was upset but not out of control.  I just was angry and wanted to go home.  Then the pilot of the next flight to Chicago came over and said if I could be as in control as I seemed to be I could get on his flight.  About half an hour later an attendant walked me onto the plane and told me to sit on an aisle seat. She then left and the lady sitting by the window asked if I would mind changing seats with her.  I did and guess what all the way through the flight the attendants(not the one who walked me on the plane)  kept asking the lady on the aisle seat if she was allright. I was laughing to myself because you know they thought she was the crazy lady in 6A.  When I finally did get home I called my doctor she couldn't believe it.  I didn't want to go in the hospital so my dr. ordered sleeping medicine for me and I slept for about 2 days.  Then I was ok but this happened about 15 years ago. I wonder what would happen to me now POST 9-11.I haven't thought about this in a long time but your story of this poor lady made me think of it.      Sue A.
    reply
    re: Nightmare Hospitalization
    Sue
    Thursday, July 17, 2008 at 03:36 PM

    This is an update to my response to Nightmare Hospitalization. It has been  10 years since my horrible experience on that airplane episode. Just last week I found myself on the same airline sitting next to a pilot. It took a long time to get in the air backups of planes I was told. During the delay I found myself getting nauseated and faint. The air conditioning didn't work until we got in the air. All of a sudden the stewardess and the pilot sitting next to me were putting wet rags all over me and they gave me some water to drink.After about 5 minutes I was better.As I felt better and started talking to the pilot next to me I told him of my experience 10 years before. He explained to me that the pilot is in charge of everyone on the plane and that he had made a judgement call and that I shouln't have taken it so personally. Oh my God all the wasted energy over the years on that episode. I truly appreciate that pilot being so honest and kind to me . Like my daughter always tells me "It isn't always about me"  I just wanted  everyone to know that when things happen my daughter is right It isn't always about them   Sue A.


    reply
    re: Nightmare Hospitalization
    Sue
    Thursday, July 17, 2008 at 03:38 PM

    This is an update to my response to Nightmare Hospitalization. It has been  10 years since my horrible experience on that airplane episode. Just last week I found myself on the same airline sitting next to a pilot. It took a long time to get in the air backups of planes I was told. During the delay I found myself getting nauseated and faint. The air conditioning didn't work until we got in the air. All of a sudden the stewardess and the pilot sitting next to me were putting wet rags all over me and they gave me some water to drink.After about 5 minutes I was better.As I felt better and started talking to the pilot next to me I told him of my experience 10 years before. He explained to me that the pilot is in charge of everyone on the plane and that he had made a judgement call and that I shouln't have taken it so personally. Oh my God all the wasted energy over the years on that episode. I truly appreciate that pilot being so honest and kind to me . Like my daughter always tells me "It isn't always about me"  I just wanted  everyone to know that when things happen my daughter is right It isn't always about them   Sue A.


    reply
  2. Untitled Comment
    tabby
    Wednesday, April 02, 2008 at 08:53 PM

    Unfortunately this does happen and quite a bit.  Once you are "signed in" whether of your own initiation or someone else's - you are theirs.

     

    A lot of staff deal with folks who are "not right" everyday and after a while some get quite jaded.  You wouldn't be in there if you were okay.  So, you are then looked at not as a person but as a crazy person who can't handle themselves otherwise they'd not be there.

     

    I signed in my last time on my own.  I was told that after 72 hours I could go home if I felt the need.  Then, I got onto the ward.  Once on the ward, I was handed the policies and procedures, patient rights, and how things worked. 

     

    After 72 hours, should I have felt the need to leave, I'd have to write in complete detail a letter to my psychiatric team explaining why I felt I should be allowed to leave.  If the psychiatric team differed, I'd be kept on an involuntary hold for a minimum of another 72 hours which I'd then be re-evaluated.  You weren't allowed to just "check yourself out" as I was told during the intake session.

     

    When my insurance ran out (6 days) so did my stay.  This happened once before with a hospitalization.  My insurance refused any further days and I was discharged.  Only that time, I really badly needed to have stayed an extra month.

     

    Just think - if it were a "real" hospital for "medical" purposes I'd been allowed & so would have your friend - to sign out even if against medical advisement.


    reply
  3. how did her husband let this happen??
    HP
    Wednesday, April 02, 2008 at 09:17 PM
    Maybe I am just way off here, but where was her husband?  How desperate and abandoned she must have felt.  At least she had you to help protect her rights.  That reminds me to update my directive and *don't give her theses* meds list.  Thank you for looking out for someone who needed help. 
    reply
  4. Hi Sue,
    Eric
    Thursday, April 03, 2008 at 04:22 AM

    Hi Sue,

     

    I wish the story you had written was unique, but its not and happens every day. As a family member, the worst thing you can do is to drop off your loved one and think the hospital and staff will do right by them. Of course there are some good units out there, but in the same token there are as many bad ones as good.

     

    You are in the position of advocating for the person there, because they do loose all their rights and a voice in the decisions. What you & Tabby wrote about insurance companies paying the bill rand so true as to when the hospital is ready to release you. In our case, Medicare paid for 30 days and on day 30, the local hospital had my wife sign a statement that she was not being released because Medicare refused to pay any further even though she was not ready to be released nor was she stabilized.

     

    You also have no recourse against the hospital. Most attorneys will not take on the case when it comes too malpractice concerning mental health issues….In our case it was an easy open and shut case…I almost got killed from the psychiatrist pulling the Thorizine, Haldol and Ativane in the shot form the day she was released. They cut her loose unstabilized and going through withdrawals from these heavy hitters and misdiagnoses as schizophrenic needed to learn to live with the voices… even though she had been diagnosed bipolar for better than 20 years.

     

    I did try to sue the hospital and psychiatrist and ended up being turned down by two attorneys not wanting to take on the case.  The hospitals and psychiatrists on duty are given the green light to do as they please.  In our case, it did put the hospital on notice; they did change some of their practices but still send a notice every two weeks of wanting the co-pay of 1300.00 after collecting more than 20,000 from Medicare for doing nothing. Her own psychiatrist was the one to get her the help she needed…. It was not the hospital or their staff.

     

    btw...I am paying the hospital 4.00 a month and the bill should be paid off in the year  2037.


    reply
  5. Untitled Comment
    Rusty
    Thursday, April 03, 2008 at 05:39 AM
    When I had awful post natal depression after my second child, my consulting doctor sent a mobile treatment team to my home. This I thought was just for some moral support and monitoring.  One day there was a new psych nurse in the team. Not the usual nice ones. I knew him from the Gym where I used to work out..He was a body builder. I was not suicidal, I never at any time expressed or thought about harming myself or anyone esle. I was under a doctor and had started to take medication. There was no doubt that I was very sick, but not a danger to anyone. This nurse told me that he was going to call in police and have me committed and that my brand new baby would be taken away. My son was two years old at the time. I would have had to leave him too. I remember saying to my mum "Am I really that sick?"Lucky for me, my parents were there. My father called a lawyer and saw this man off the premises. I was severely traumatised by this treatment and the nurse's threatening behaviour. My post natal depression turned into all kinds of nasty anxieties and phobia because it.  It took me 18 months of intensive psychotherapy to face the trauma and get over it. My therapist made me eventually go to visit a Hospital psych ward to overcome my fear. I often wonder what would have happened if my parents had not been there and how much worse the trauma could have been My husband was absolutely useless and was actually agreeing with this horrible man. Its no wonder I eventually divorced him. You are so right you need strong people to advocate for you. R
    reply
  6. Untitled Comment
    Shannon
    Thursday, April 03, 2008 at 12:47 PM

    During my recent hospitalization, the attending psychiatrist threatened to have me committed to a state run mental hospital. He got angry with me when I asked to be released early (by a few hours) to eat Easter dinner with my family. When I started to cry over the frustration is when he told me that I needed to "Get a grip or I'll have you committed to [taking out name of hospital) by tomorrow morning".

     

    My father contacted the ACLU and they were extremely helpful to us. Although I didn't need to get a Lawyer involved, I made it clear to the staff that this threat was not something that I would tolerate. They also helped me a lot because it turned out that he had violated HIPPA when talking to my boyfriend about me without my consent.

    Needless to say, as soon as HIPPA is brought up, people around you start to take action. I was released in time to be home for Easter dinner. All went well with the psychiatrist. I explained to him that although I was upset about the HIPPA violation, I intended on taking no action as long as I was not threatened anymore while being there.

     

    Going to law school really helps in these situation. I appreciate the other tips that you had in this article! 


    reply
  7. Nurse Practioners
    Denise Short
    Sunday, April 13, 2008 at 04:20 PM

    It is my understanding that a nurse practioner can diagnose and treat mental illnesses, at least in the state of Idaho.  However you would want a NP that has special training in the psychiatric field.  We have a couple of really good NP in our community.  They definately fill a void as we are short of psychiatrists.

     

    Sorry to hear of your friends experience.  I sure many of those who have been hospitalized with similar experiences.  However when I look back at the times I've been in the locked down unit I see that my perspective was warped.


    reply
  8. They treat you like a crazy person...
    sherrie l
    Wednesday, April 16, 2008 at 07:23 PM

    Recently my psychiatrist decided that I was stable enough to wean off my Paxil and just stay on a mood stabilizer.  I had not had any depression, suicidal ideation, or any other symptoms for months.  Unfortunately stopping the Paxil brought on a discontinuation syndrome that included loss of balance and coordination, dystonia and ataxia (twitching, jerking, and general loss of control of my extremities and head and neck).  I went to the ER and they were concerned about the possibility of seizures so they admitted me... to the psych ward!

     

    When I got to the ward I let the RN know that I had already fallen a few times and really didn't feel safe walking around on my own but she informed me that they could not have wheelchairs on the unit and they didn't have the staff to walk me back and forth from my room.  So, I was settled in the lounge and when I had to go to the bathroom I walked down the hall, clinging to the wall and promptly fell backward, striking my back and shoulder on the floor.  A staff person came up to me a few seconds later and said "Why don't you get up off the floor and go lay in your bed instead."  I was never asked if I was injured or helped up or to my room.  The big knot on the back of my head was waved off with the advice that maybe I shouldn't fall on the floor again.

     

    This was just the tip of the iceberg.  During this hospitalization, which was supposed to be strictly medical, I was accused of being a drug addict because I was on ADD medication, a nurse told me I was lying about my history of eating disorder because I was overweight, and I never saw a real doctor - only a med student.  After my hospitalization I had the opportunity to read my chart and was shocked to find no mention of the fall and frequent statements about my symptoms being 'somatic', 'exagerated', 'attention seeking', and 'manipulative'(regarding calling an advocate).

     

    Luckily, I work in the medical field and coincidentally for the same facility that I was in, and so I knew what my rights were and I immediately called the patient advocate who called the nursing supervisor who came and spoke with me and promised to take corrective action on these issues.  I was later informed that the RN who had accused me of lying about my history and drug use was "dealt with" and that the entire unit was forced to go through retraining on falls prevention and reporting patient injuries.

     

    I think that there is an attitude amongst psych nurses and psych techs that all of their patients are manipulative, attention seeking, deluded and lying.  I don't know the answer to how to finally be treated with respect and understanding within the mental health system but advocating for yourself or having someone advocate for you is important.   Regretfully, this wasn't even the worst experience I've had in an in-patient psych unit and things don't seem to be getting any better.

     

    Hang in there.  Work for systems change and advocate for yourself and others. 


    reply
  9. Highly Unlikely
    Mel
    Monday, September 01, 2008 at 09:28 PM

    Law requires a physician to see a patient within 24 hours, story is a little unlikely...

    Psychiatric Nurse Practitioners , PMHNP-BC, are masters certified and highly qualified, they are NOT just : prescribing nurses. A nurse may be a practical nurse, a registered nurse, a bachelors degree registered nurse, or advanced practice and board certified after obtaining a Masters degree and many many hours of clinical training and supervision above a registered nurse.

     

    Perhaps your friend saw a psychiatrist and was so ill she did not recall... I suspect the hospital followed the law and requirements for an attendant MD.


    reply
Avansa Register Enter
Username
Password
Register Now >>
Benefits of Registering >>
DBSA En Espanol
Join Our Email List
Your gift may save a life.
DBSA Chapter Management For Clinicians Privacy Policy FAQs Contact Us Site Map
Home