The family member stood numb with disbelief. I dared not interfere, even though we both knew that the patient had been, only days before, articulate, dignified, and in possession of all faculties, including hearing. But when I later officially complained—hardly knowing where to begin, so many boundaries had been violated—the director showed no surprise. Apparently this happened all the time, but no one had dared intrude.
My brother, a nursing school student at Michigan State University, told me that nurses today are schooled in courtesy, communication, and ethics, and if he’d witnessed such a scene, he’d be professionally required to report it. I thank him for making me feel a little less cranky.
And let me be sure to say how deeply grateful I am to the many medical folk who have treated me kindly, and even those who haven’t. Teachers and nurses are national heroes in my book, whatever they call me, and a couple of them, of whom I have grown immensely fond (Joanie and Peggy, you know who you are), can call me anything they like.



i am a 5 yr survivor. while i understand where you come from, i have also dealt with doctors and nurses talking to me about my diabetes. because i cannot get it under control, they talk to me like i am a complete idiot, talking AT me, not TO me. i'd love it if they would have said honey or dear to me. buh bye Kaiser, back to Health Net i go!