Thursday, February 16, 2012

Wednesday, July 08, 2009 cindi asks

Q: can't sign in

hi karen, i am having probblems signing into this sit, whhen i sign in, it says "try again" and also says i have used my email address for another sight,...how can i fix this?? please, (i know you have other more pressing questions to answer) but i have found i really enjoy tis site, maybe enjoy is the wrong word to use :). but this is the only chronic pain site, that i have actually made friends and i  do not wish to discontinue, coming to this site...could you please help? thank you, cindi

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7/ 9/09 4:18am

I had a similar problem signing in a couple of weeks ago.  What they told me to do was to click on "Forgot password" in the sign-in box, then fill in your e-mail address when prompted.  They'll send you a link that will allow you to change your password. 

 

If that doesn't work, I'll have to forward your problem to our site producer to see if she can figure it out.

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7/ 9/09 10:17am

thanks, karen for getting back with me so soon!!! cindi

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