I agree. Our family flies regularly with our diabetic sons, ages 9 and 12. Both boys are routinely pulled out of line, since we can not place our pumps on the xray belt (according to Animas, xrays can reset/damage the computer chip). When traveling to remote locations, we typically also hand carry two "loaner" pumps which also can not be placed on the belt.
We explain it all as we enter the area and without fail, every TSA official has been very kind and understanding with us and our children. Yes, we have had to wait until an official qualified to "hand examine" the pumps could come to our line. From the start, we have explained to our boys that this is an inconvenience that protects us and others so we know we are safe flying. In turn, our boys have thanked the employees and they have thanked our boys for making their job easier. On two occasions, the official let our boys participate in the hand swipe and and computer substance check of the swiping pad. They thought that was way cool technology!
As with much else in life, I think attitude is everything.
Emily G.
The TSA permits a 3.4 oz bottle or less, so when you encountered an agent who refused to allow a 3.1 oz bottle, you were not only treated rudely, but they were incorrect. I hope that you reported the incident when you arrived home.
From their website:
"3-1-1 for carry-ons = 3.4 ounce bottle or less (by volume) ; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveler can bring. 3.4 oz. container size is a security measure."
I travel for business often. I will get through one airport, specifically Sea-Tac (not a small airport) without a problem (all the time). But then returning, with all the same items in my suitcase, I will get pulled over. Most of the time it's OK and the delay isn't excessive. However, I've had terrible experiences with Santa Barbara, which is a smaller airport. I went through, and I "failed". I had to take off my bracelet, and then my watch, and then some other things (that I can't remember) that have routinely gone through other screens without a problem. I still didn't get through, because of my pump. They just didn't pat me down like usual. They wanted a strip search. It wasn't good enough to show it to them, they wanted to see the site and everything. I asked for the supervisor but she was just as rude as the others. I submitted a complaint, but never heard anything. They need to have procedures so that every airport is the same. These TSA people are on a power kick.
I believe that the TSA should be shut down completely. The TSA was intened as a PR effort to calm down Americans and get them flying. The structural and comunication problems within civilian law enforcement bodies need to be fixed, not bandaided with a poorly run pseudo-amilitary organization.
The reaction in Amwerica to the World Trade Center attack has been so disproportionate to the damage that it verges on the insane. The US armed forces have incurred far more casulties than happeded during 911, far more Iraqi civilians have been killed and mutilated, and there is absolutely no eveidence that their country had anything to do with 911.
While billions have been wasted in this futile gesture, NOTHING has been done to actually improve security within the US. The US programs are predicated on the assumption that terrorists are impatient, stupid and ignorant, but the upper leadership behind terrorist attacks is highly educated and wealthy, and they can wait for years behind a well planned attack.
Airline traffic has dropped to record lows, put more professional sky marshalls on planes, truly secure the cockpits and eliminate the TSA. We don't need them.
I too travel frequently. I travel with a CPAP machine, diabetic supplies including insulin and I have a metal knee replacement. Most of the timem the TSA officers are courtteous and competent but I have had my share of the rude power mad type also. One thing I have learned is, "Do NOt Ask for A Supervisor". Report the incident when you return (You probably will not receive an answer) but do not tru to resole the issue at the airport.
I learned this the hard way last year at O'hare airport in Chicago. After a rather humiliating experience with a rude TAS offcier, I asked for his supervisor. After a long delay, the supervisor came and screamed at me. She said she had the power to do anything she wanted to me, threatened to have me arrested. To add insult, a Chicago Police Sargent accused me of sexually harassing the TAS officer because my pants fell down after he insisted I remove my belt, undo the button on my pants, and raise my arms. After a long delay, I was refused admittance to the airline.
The airline customer service representative said this is quite common with senior citizens. Also, a Chicago TV news station did an program on this and other incidents.
i work for tsa , and i know from a passangers standpoint it might seem unfair, but we have procedures to follow that washington has directed us to do.far as i know there haven't been any completed acts of terroism recently so in my eyes we are sucessful in keeping citizens safe.there have been i am sure attempts by terroists, using small children and elderly to try and get things thru so therefore noone is exempt from screening, if you have any ?'s why not email tsa directly and work towards a commmon goal of saftey, by making suggestions on how to solve your particular problems.
I am having diabetic over 11 years I have 01 daughter > of 20 years & a son of 11 years. I do regular excersize ( Jogging inside > house for 15-20 Minutes and 5 minutes yoga & taking annual healt check as > well. My FBS reading vary from 90-120 with half of Dionil daily. I take > this after lunch or in the evening. If my Dinner is rice of some heavy > meal I take another Half of Dionil. I am suffering from Gastric as well > and taking Zantac 150Mg daily 01 or 02 if pains continues. Also for my > sexsual needs since last few months I am taking Half a Tablet of Silagra > or cupid. But it gives me head ache , rashes and gastric pains. May > questions are > 1. Is Dionil has an effect on eretion > 2. Is it ok to change the Dionil if it is what drug > 3. Any other advise for me from you . My Test results as follows A1C = 7.1% FBS = 107 Mg/dl, ALT(GLT) = 84 U/L, Micro Alb = 29.9mg/l, STD Colestrol 210. LDL =138,SGPT =78, SGPT =33.
DM: I have reviewed your comments. My best suggestion is that you discuss your medical history with your personal physician (hopefully an endocrinologist or diabetologist) that can review with you your medicines in conjunction with your lab results. As this site is publicly visible, I would not wish to discuss personal medical information with you, nor would it be wise to make a judgement based on a snapshot of your health history. I would also like you to consult your physician because I am a pediatric specialist and have little experience with the medicines you are currently taking. Please consult an a physician that specializes in your particular concerns so that you may receive the best care possible.
Best of luck,
DrC
Dr. C...Just want to make you aware that traveling is indeed a problem. I have experienced two close calls concerning confiscation of my freezer packs and/or insulin, even though they were packed with a travel letter from my Dr. and in original pharmacy packaging with prescription labels affixed. All of this inside a lunch size soft sided cooler I use as my carry on. Both problems I experienced were with Delta Airlines. One flight was domestic, the other a flight returning from Costa Rica to Atlanta.
In addition to my personal problems, I have a friend who travels internationally for business. She reported to me that she actually saw an elderly man's diabetic meds/supplies confiscated by the airline as he was departing Paris for Atlanta. My friend stated that his wife attempted to intervene to no avail.
Apparently, there is a huge communication gap between the TSA and airline screeners here in the states. When I complained to Delta, I was told that the TSA does NOT have authority in foreign countries, even if the specific airline is based in USA.
We need a world wide acceptance standard! I wish The AMA and American Diabetes Association would champion this cause. I don't know if we patients could accomplish such a lofty goal by ourselves with just an internet campaign. If you have any suggestions, I'm all ears :-).
I love travel; it’s exciting and energizing! I love new destinations and new faces and learning about different cultures and lifestyles. I grew up traveling; my father was a pilot for TWA for 33 years. His stories were amazing from the passengers on the flights to his destinations. Dad flew international; Europe, Africa, India, Asia and his job offered his children a rare glimpse of how the rest of the world lives.
As a family, holidays were sometimes delayed until Dad could get home, but we also had the luxury of flying with Dad during holidays. I remember one New Year holiday, when Dad was scheduled to fly to Madrid and my parents decided we would spend it together. We drove from Philadelphia to Kennedy Airport, but when we arrived, Dad found out his flight had been canceled. So my parents gave us each a timetable of flights and said, “pick a place!” My 3 brothers and I decided on Rome.
Europe’s security was very different from US security. I remember being in Heathrow airport with my dad and being pulled from the line so security could pat my dad down. My father made a remark to security that he had an apple in his pant pocket, and the security guy said, in his British accent, “And an orange in the other!” My dad laughed and said, “ You’re on the job, friend!”
I remember flying to Tele Viv, Israel for a visit with friends. In Israel in the 70’s, it was customary to strip search each passenger both coming and going from the airport. Not far from the security area, there was a wall that was riddled with bullet marks that moved from higher to lower levels, a reminder that terrorists had lined up a group of passengers, waiting to board a flight, and shot them all, children and adults. While I was waiting to be searched, I remember walking along the wall and running my finger into the concrete to feel the indentations. I was 12 and some of the holes were higher than myself and some were lower. A very vivid memory for me.
Our friends, who said they hated traveling b/c of security hassles in other countries, would hear a casual response from my Dad, “It’s only a matter of time before American planes see a hijacking.” He was an alarmist, but he had enough experience internationally, to know how lax Americans were about airplane travel.
My brother Paul followed in my father’s footsteps and became a commercial pilot too. He is a captain for American Airlines, flying out of LA and Orange County. For pilots, flying is their passion. With almost every pilot I know it starts at a young age and the passion just never dies away. My brother will tell you he loves his job, my father felt the same way! However, Paul has said the passion for the job has gotten harder for him, since 9/11. He too goes through the lines of security and has had pat downs and having to empty his huge flight bag with manuals and inspection gear for his job.
I have had the inconvenience of being pulled from the line and patted down many times. The TSA system is certainly flawed and we have to be diligent to change the system. But remember, after 9/11 everyone was screaming for more security and in a rush to answer the need, we have our current problems. While annoying, it's not personal, it's a system that doesn't know what to look for next, and the people who work for TSA cannot trust a smile from anyone. I agree with Dr. Cogan, how you respond helps your children to prepare and deal for a lifetime of TSA type situations, and travel should not be missed, because of fear!