Byetta Pen problems

I ALSO HAD A PROBLEM WITH A 10MCG BYETTA PEN. USUALLY THERE IS AN AUDIBLE CLICK WHEN THE KNOB END IS DEPRESSED. OCCASIONALLY, THE CLICK DOES NOT OCCUR AND THEN ,THE KNOB WON'T TURN TO SET-UP THE NEXT DOSAGE. I HAVE HAD TO WASTE A SHOT BY PRESSING THE KNOB VERY HARD, MAKING IT CLICK, WHICH THEN SQUIRTS THE DOSAGE OUT. AFTER THAT, IT SEEMS TO WORK CORRECTLY. MY LAST PEN NEVER GOT BETTER, SO I RETURNED IT. THE PHARMASIST SAID THAT THERE HAD NOT BEEN ANY OTHER RETURNS THAT SHE KNEW OF - BUT SHE HAD BEADY EYES, SO WE'LL NEVER KNOW.

JDJAY

I was curious to read this as I am having the same problem.  I returned a pen about a month ago as it was not properly depressing.  For awhile it felt as if nothing was coming out, however, as I turned it to prepare for the next injection medicine would shoot out.  The pharmacist agreed it was not working and took it back.

The new pen she gave me felt as if it was working and then it too stopped clicking.  It is hard to determine if anything is coming out, except that I have had this pen well over a month (or 60 doses) and still have a bit left which I shouldn't have.

I also have been using the Byetta pen for about 1year and 1/2. The only way to make sure you are getting any medication is by checking yourself. Also do you have a reliable supplier. I get my Byetta pen by HEB. And have ever had a problem. I hope I have been helpful.

Leticia

I have tried to report this problem to Amylin. They have told me there are no reported problems with the 10mcg pens. I beleive them as they refuse to accept a problem report.  Was on the 5mcg pens for 3 months, the used 5mcg pens again for a month when I started having problems with the 10.  Never a problem with the 5mcg.  I have thrown away over $1,000 worth of 10mcg pens.

Having similar problems with 10 mcg pens. Some pens are very difficult to turn  (some impossible) to set dosage. The plunger will not then go in on these pens to meter the dose. The pharmacy has replaced two over the last year, but are reluctant to replace them anymore. Also, they do not want to give another Rx refill as the time to refill  has not been met. Should this be relported to Amylin or E I Lilly?

I finally called the president of Amylin. Of course I did not talk to him, but the person who called me gave me some good info.  My problem was medicine squirting out during the "reset" after an injection, which means you did not receive a full dose. I was very carefully following the instructions.  The part that says "push the plunger until it stops." is not complete!!! When the plunger stops you are not finished!!! When it stops you must push very hard on the the plunger for at least 5 seconds. Since I was given this information, I have had no problems. I asked more than once if they were going to change the instructions and never did get a yes or a no answer. I notified my pharmacists and my doctor about the incomplete instructions. I haven't decided on my next step--contact Eli Lily or the FDA(again). I was told a change to the instructions would require FDA approval.