Sunday, May 27, 2012

Terrible Hospital Experience

By happyarch Saturday, July 25, 2009

Hello everyone,

 

My name is Nicola and I have been suffering with migraines for the majority of my life. They got really bad about five years ago and I finally stopped working three years ago.

 

I have an excellent family doctor and neurologist. I work closely with them to manage my condition.

 

Like many others on this site I fight the discrimination and misconceptions that are out there about migraines and migraine sufferers. It is frustrating because I don't have the energy to educate the world - or at least the world with whom I come into contact with - about migraines and the fact it is a neurological disease, not just a "headache".

 

On Wednesday I was admitted to the hospital because I couldn't breathe. I've been struggling with this for two months now and no one could figure out what was wrong. When I was admitted I informed the ER doctor and then the admitting doctor about my migraines. I have a fairly good pain management regiment, and informed them about that. No one took me seriously.

 

Our health care is so good in Canada that if you are admitted to the hospital through the ER, chances are you will stay in the ER. Have you ever tried to be in a light, noisy, room when you have a migraine? Now multiply that by 10.

 

Luckily we're in such a pickle that I was put into isolation (in the ER) until I could be cleared for H1N1. I didn't have any symptoms of the flu, just a cough that accompanied these breathing attacks I had been suffering. The positive part of that was that I was locked in a room, by myself, with a commode (don't even get me started on that) and a sink. My nurse was the only one allowed in (other than the doctor) and she had to come in gowned, masked, and gloved from head to toe.

 

On Friday the respirologist stopped by - another positive of the Canadian health system, our local hospital doesn't have a respirologist on site so I had to wait two days until he came to the hospital.

 

The doctors were puzzled by my symptoms. I would have trouble breathing and then my lungs would fill up with fluid, but drain quickly when I was able to breathe again. Before the respirologist came, the doctors began treating me for everything and anything. Antibiotics for pneumonia, blood thinners for clots, asthma medications for asthma, and codeine to help with the pain.

 

The asthma medication made me jittery and increased my heart rate, which I believe contributed to a really bad migraine on Friday. I also worried about the codeine because of rebound headaches.

 

On several occassions I informed the doctors and nurses that when I have a migraine I begin with an injection of DHE (Dihydroergotamine) and then proceed to tylenol and codeine (without caffeine) if that doesn't work. I also take Gravol (anti nausea medication) to settle my stomach. The migraine and both medications make me very nauseous.

 

On Thursday morning I woke up with a migraine. I asked for some DHE. I got a variety of answers from, we don't use that, we don't have that, to no. I finally was able to convince the nurse that if he got me a syringe I would use my own prescription DHE and inject it myself. I did (to his amazement) and was feeling better very quickly.

7/27/09 8:39pm

i just got home for a rather nasty ER visit. my migraine started this afternoon during a very nasty thunderstorm. i took meds and toughed it out for several hours before throwing in the towel and seeking help..... boy was that a mistake.

 

i arrived at the ER and was taken in by a very sweet intake nurse ( who also treid to explain to the doctor that thunderstorms and the accompanying drop in barametric pressure can make migraines worse..... he didn't pay her any attention either) she got my vitals and put me in a room. they notified the doctor i was there, and i guess he things a migraine makes me deaf, because his words were she needs to see a psychologist not an MD. he comes in, does a brief neuro exam and tells me that the nurse will be right in with something. i am sitting there with tears running down my face from the pain, and this man dares to shine a bright light in my eyes.

 

about 30 minutes later the nurse comes in with a small packet or anti nausea meds, 2 pills, a shot and a glass of water. i asked what it was and i was told zofran for nausea, percocet for pain, and a shot of toradol. i was like.... did anyone look at my chart..... percocet swells my throat. at which point the doctor told the nusre... loudly enough for me to hear.... give her a referal to behavioral sciences....... ( our meantal health ceneter) and send her home.

 

never mind that i was in MORE pain than when i arrived. i looked at him on my way out and told him i hope he enjoyed his stay in our ER, as i am now going to complain to my doctor, the adminastratot, and the medical board. he asked what i meant..... told him to go back to school and learn about migraine disease. it's not just a headache, and it sure isn't in my head!

 

i'm now waiting for my doctor to call me back. fixing to call his paging service again. here's hoping i get some results!

7/31/09 7:00am

Sorry to hear of your horrific experience.  ER docs need to learn how migraine sufferers go to the hospital as a last resort--after their pain experience has progressed to the point where it is unbearable and needs to be treated quickly and efficiently--whatever that takes.

 

I myself had a bad experience 10 years ago, relayed my symptoms from a 14 day long migraine, and was asked by the ER doc "so what do you want me to do?"  I said I didn't know, just please help me.  I was at the point where I wasn't eating, sleeping, could barely walk, certainly couldn't think.  I was sent home to rest til it passed.

 

Reluctantly, I went to the ER 2 weeks ago with a 6 week migraine.  Things went much better, once the ER doc was able to get in contact with my neurologist (before that they were non-committal--didn't know what to do or how seriously to take me?).  They started an IV, gave me nausea drugs (I was vomiting already) and painkillers.  I needed three doses of each during the course of the day to bring the pain from a level 10 to a level 3 (on a 10 point scale) but by then the nausea was gone.  I actually asked to be let out at level 3 because I felt guilty about tying up an ER bed for so long!

 

Anyway, I am sending the form on treating recommedations to my neurologist, so I can have it with me if I need ER help again.  Thank goodness they were able to help me this time.

 

Hope you have better luck in any future treatment at the ER, maybe taking the "Physician Supplied Emergency Treatment Information" form with you will help the ER people take you more seriously and give you the care and attention you deserve.

8/ 1/09 3:45pm

my doctor had a copy of the emergency treatment from put in my file a while back... and this same doctor has treated me before, both in the ER and in the doctors office. not sure what his problem was that night. but i printed off a bunch of information on here and passed it on to the nurse in the doctors office. she in turn gave it to my PCP, who gave it to dr attitude, along with the suggestion that he apologize for the attitude ( but i'm not holding my breath waiting for that to happen).

 

just ready to get the 11th over and done with, as i have my next neuro appt, as well as the MRI that day!

Nancy Harris Bonk, Health Guide
7/27/09 11:32pm

We totally understand.

 

Funny how when your husband went back into the hosptial there was a doctor there, but the rude nurse said there wasn't one available? That's one problem. Er docs are unable to diagnose every condition as we all know, but what you went through sounds like nonsense.

 

I would write to everyone you can at that hospital, from the top down, if only to make yourself feel better.

 

Now, does your doctor have any of these forms filled out so you can avoid this kind of situation in the future? Hopefully doing so will be helpful.

 

Emergency Migraine and Headache Care - Forms To Help

5/28/10 9:17am

Just reading the difficulity others are having with our so called 'Health Care System' just amazes me!! I have been suffering from Migarines for the last 6 years. They are gradually getting worst. I am even to the point where one of my pupils enlarge almost every time my migaine comes on. I must say, my family Dr. has been really good and will give me an injection when I get to the severe point in my migraine. When he can't fit me in I am FORCED to go to the ER! But sadly, I too, run into big time problems with the nurses and ER Dr.'s. It's as if they don't believing the severity of my migraine!! Like, I enjoy all those bright lights and throwing up, losing my eye-sight and the rest that accompanies migraines. Come on!!! The odd chance I might get lucky enough to strike the Dr. there that has told me his wife suffers as well from migarines so he can understand what pain I am in. He comes to my rescue rather quickly! But for those other 'practicing Dr.s' there is no sympathy anywhere to help alievate ANY of my pain.

 

I also bring a letter from my family Dr. with me, but for what use it is, it baffles me!! I tell them to give me exactly what my family Dr. has written down to be the fastest, effective drug to give me. Common sense, wouldn't you think? Not gonna happen!!! They need to experiment with me first!!! I have even gotten to the point where I have had to kick up a big fuss in order to get them to read what my family Dr. has suggested!

 

Many don't really comprehend the severity of migraine pain for some people. It's my last resort to visit an ER. Very sad! When one doesn't have much confidence in their own health care system! It is not a willing opinion...it is one forced on me thru experience!

 

I have tried sooooo many different drugs to get my migraines under control but can't seem to find anything really effective! They seem to be getting worst! I hate having the blown pupil and going blind! That scares me!

 

If anyone can offer some help or hope for me, please do so!!!!

5/28/10 12:56pm

I'm sorry to hear about your struggle with the ER. To follow up my story from last year. It turned out that the DHE was causing Mitral Valve Regurgitation and it wasn't until I had an echocardiogram and went into congestive heart failure that anyone noticed.

 

Needless to say I had to stop taking the DHE. Well, this just opened up a whole new can of worms. DHE had been a lifesaver for me. It allowed me to have some semblance of a normal life.

 

So I've spent the last six months trying to figure out how to get back to that balance without overusing narcotics, triptans, and all of the other drugs that help minimally.

 

Spring is a rough time for me. I think some of it has to do with allergy season. I suffer from hayfever, which fills up my sinuses and very quickly triggers a migraine.

 

I was taking an anti-depressant and a beta blocker but still suffering from almost daily migraines. Under my family doctor's care I stopped both - wow! If you want a few weeks of bad headaches try that. I found that when I stopped the anti-depressant the headaches got better, but then stopping the beta blocker made things worse.

 

This week I actually thought I was having a stroke. I lost vision and control of my left eye and left side of my face. Because of the challenges I've had in the ER I refuse to go and be tortured even more. This started on Wednesday. I was able to make it to Thursday and get in to see my family doctor. He suspected it was a rebound to the lack of the beta blocker. It seems the propanolol was managing my heart rate and blood pressure, not allowing them to spike really high, reducing the pain, throbbing, and visual problems I experience.

 

I've started the beta blocker again and am starting to feel better. It's going to take a few days but I expect to be back to normal soon.

 

So...my reason for this message was to share some of my experiences about getting around the ER. I won't go to the ER anymore. I thought I was having a stroke on Wednesday evening but there was no way. The triage nurse whom I seem to always get is a b#$%^. She has no sensitivity to the pain I'm in. The doctors are willing to run all the tests, but once they can't find a test that says I'm sick write me off. So, here's how I manage.

 

I have a cocktail of medications which I have learned how to use (with my doctors help). I start with one, give it some time to work, then proceed to the next.

 

I begin with a triptan. I find Zomig rapidmelts the best because my stomach stops absorbing things when I have a migraine.

 

I've also learned how to give myself intra-muscular injections and my next step is a shot of Toradol. It can be great. It has the pain managing qualities of a narcotic without the side effects and habit forming potential.

 

We also found in the ER that Oxygen can help. So my neurologist wrote me a prescription for Oxygen. After my injection of Toradol I often lie down with the oxygen flowing. The rationale seems to be that because the blood isn't flowing properly during a migraine, pure oxygen helps your body return to normal faster.

 

My next step is Tylenol and Codeine (generic name Emtec 30) without caffeine. Caffeine only makes my migraines worse because it speeds everything up. I take this with Gravol (anti-nausea medication) and a clonazepam (helps me relax so the medications will work. Depending on the pain and the type of migraine I sometimes add a muscle relaxant in that mix.

 

The bottom line is that I have all of the tools necessary to manage my migraine at home. There isn't really anything else a doctor in an ER is going to give me that will work better. Toradol is available in pill form but works much better as an injection. When I'm in a lot of pain my husband administers them because sticking a needle in my leg when my whole body is on fire from the migraine is incredibly difficult.

 

I've also found that the ERs like to give me morphine. I tried morphine for a year and only ended up stoned with a migraine. It doesn't really work. Codeine (which is converted to morphine by the body) helps but only in conjunction with an anti-nausea medication. I'm also going to try domperidone which is supposed to help with the nausea.

 

My doctor says the best way to get help in an ER is to have a primary care physician with privileges at the hospital. That way together you and s/he can decide ahead of time the best treatment. You can tell the ER docs and they can confirm it with your doctor. My struggle is that our hospital is so dangerous that my doctor gave up his privileges - he feared that someone was going to die and he was going to be held responsible.

 

So, long story short, I have to be dying to go the ER. When I say dying I mean can't breathe or lose consciousness. Otherwise I have my regimen at home and I use that. I find the oxygen to be really helpful. It may be psychological (i.e. I relax as I breathe it in) but we (my doctors and I don't care). It works.

 

If you do end up in the ER, ask for oxygen. I've found the nurses (especially ones who suffer from migraines) can give you oxygen without the doctor's okay and often know that it works.

 

Another suggestion - when I have a migraine and end up in an ER I take someone with me who knows my situation, usually my husband but sometimes one of my parents. They're fairly well versed in my situation and can have the stupid arguments that I just can't have with the doctors / nurses. I always feel at a disadvantage because by the time I'm in an ER I'm not thinking straight anymore.

 

I hope my experience helps someone. I'm sorry to hear the horrible stories about the ER. Our medical system has become such that if you stay in the hospital for more than a few hours, you are likely to stay in the ER for days. If I do go, as soon as the edge is off the migraine I leave.

 

I've also found that an eye mask and headphones work really well, regardless of where I am. Both cut out the visual and auditory stimuli that only make the pain worse. If I go the ER, bets are I have my mask and my mp3 player with stories or calming music to distract me and block out the surrounding noise.

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By happyarch— Last Modified: 09/03/10, First Published: 07/25/09