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Wednesday, November 11, 2009
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Doctors’ Scores on Communication Predict Complaints to Authorities

(Page 4)

Here’s to improved communication!

 


Resources:


1 Tamblyn, Robyn; Abrahamowicz, Michal; Dauphinee, Dale; Wenghofer, Elizabeth; Jacques, André; Klass, Daniel; Smee, Sydney; Blackmore, David; Winslade, Nancy; Girard, Nadyne; Du Berger, Roxane; Bartman, Ilona; Buckeridge, David L.; Hanley, James A. “Physician Scores on a National Clinical Skills Examination as Predictors of Complaints to Medical Regulatory Authorities.” JAMA. 2007;298:993-1001.

2 Makoul, Gregory; Curry, Raymond H. “The Value of Assessing and Addressing Communication Skills.” JAMA. 2007;298:1057-1059.

3 JAMA News Release. “Physicians With Low Communication Scores on Exams More Likely To Receive Complaints From Patients to Regulatory Authorities.” Chicago. September 4, 2007.

4 JAMA News Release. “Editorial: The Value of Assessing and Addressing Communication Skills.” Chicago. September 4, 2007.

5 Rozen, Todd D. (2006)Migraine Prevention: What Patients Want From Medication and Their Physicians (A Headache Specialty Clinic Perspective). Headache: The Journal of Head and Face Pain 46 (5), 750-753. doi: 10.1111/ j.1526-4610.2006.00429.x

© Teri Robert, 2007.

 

Last updated September 4, 2007.

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