The Human Face of MS

I figured that he was going to just give me the wheelchair and tell me to leave it by the gate. Instead he said that he would be with us all the way. I looked at him like he was mad and explained to him that there was a 3-hour line to get through security. He simply smiled, started pushing Mandy, and advised me to stay close.

As we approached the security line he headed for a small area that I hadn’t noticed earlier. Soon that long line was behind us and we found ourselves parked in front of a little gate right next to the security conveyors. Mandy wasn’t even asked to get out of her wheelchair. I was ushered through the standard security portal while Mandy, still in her wheelchair, was quickly examined and cleared.

The gentleman pushed Mandy the rest of the way to our gate, with me taking up the rear. Depositing us at our counter, he bid us a good trip, and headed off to save the next unfortunately person to stumble into the scene that day at Heathrow.

Sometimes the difference between a miserable day and a good day rests solely on your ability to cast aside pride and simply say the words, “I was wondering if you could help us.” Trust me, the first time’s the hardest.