What to Do When Your Insurer Denies Your Weight-Loss Surgery

If you have ever had been on the telephone with an insurance representative for a ridiculous length of time, then you know how difficult the process can be: periods of silence while information is fished from a resistant computer program, an abyss of repetitive questions, explanations that only a Harvard grad can understand.

When you finally return the phone to the cradle after what seems like eons, you do so without satisfaction....