questions about side effect to Lilly
Has anyone had to contact Lilly about any side effects that they are experiencing. If so, was the person you contacted at Lilly of any help to you?
Hi Kathy: I talked to the rep at Lily several times during my 2 years on Forteo, and didn't have any trouble. However, I wasn't calling about side effects per se, I was calling about injection concerns, and insurance coverage questions.
If the rep wasn't helpful I wouldn't write them off altogether. It's entirely possible that you spoke to someone who was having personal issues, or a bad day, and just took it out on you. Before I'd give up using their phone in assistance I would try again, and if need be ask for the registered nurse or supervisor in charge.
I can only assume that you had a bad experience, and I wouldn't let one or even two bad calls stop my contact with them. You spend a lot of money on forteo and deserve appropriate attention. Unfortunately sometimes it takes talking to several different people before you get the correct advice.
I would try again and ask for the supervisor or nurse, and explain why, in a very calm yet determined manner. See if this works, and if not tell them you wish to report the rep/super/nurse to their quality care line.
Good luck with this, and let us know how it goes and if your problem is actually resolved, as it should be.
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