Thank you so much for you comment, Nicole. I think YOU rock. We are all in this together, and it does get frustrating at times. Your post made me realize something. My tears come out too, just before Dolores the Dragon gets going. I guess that is just the way it is with a lot of us.
I have a close friend with RA who calls her RA the "RA Troll". That is what her RD calls her RA, too. I think it helps to give our "challenges" descriptive names. 
Hugs,
V
awesome photo! best laugh of the day!
Way to go using your dragon to get what you needed. Bureaucracies drive me crazy!
So... have you named your dragon?
LOL Why yes, I have named my dragon, Lene! How did you know???
Her name is Dolores, and she likes to say, "You better listen up, Missy!" She has quite the attitude.
V
good name for a firebreathing beast with attitude.