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Your story reminds me of my mom. Some Sundays she puts 5 Hershey's Kisses in her purse and gives one to 5 different people. Some on the person's birthday, some just a little "kiss" of love, sometimes to someone in our burgeoning handicapped group. You would have thought she was giving them a million dollars. And she has fun doing it!
Carolyn
I can relate to the toll collector. Back in 2000 my boss of many years retired. In his wake I was put in charge. Having worked with John all those years, I watched how he went about his day. I knew what worked and what didn't. After few days of being the boss, I started saying good morning or good afternoon. Most people gave greetings back. I decided to greet everyone on a first name basis. Whenever a new employee came in I would ask their name. I think it made them feel comfortable. When an order came up we'd yell "order up". I thought that was impersonal. I began to yell their names when their order was ready. I also thanked them for their business. Customers flowed in. Sales went up. I learned that friendly customer service was the best way to go. My last evaluation I was commended on doing a good job. Since my own retirement, several coworkers have told me that the cafe wasn't the same.
It's nice to be nice. A smile and and good greetings travel far.
Live, love, laugh, learn, listen,
David
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It is good to be reminded of such simple yet significant truths. It is harder regularly to enact them. Good post.