I had Microdermabrasion two years ago and ever since I have been flushing really badly triggered by the slightest bit of heat. I also have lots of little broken capilaries. The company I had the treatment with 'The Harley Medical Group' in London denies all responsibility and I have had no compensation from them. I would like to know if anyone has had a similar experience to me as most people seem to have had positive results from the treatment?


I am very against microderabrasion. I would like to know if you had any other reactions? And any pictures of the result so I can exam it and hopefully teach others of the damage it really does cause.
Well I had the treatment to help treat mild acne as it claimed to remove dead skin cells which block up your pores and cause spots revealing new skin. Instead it highly irritated my skin and infected my skin with more bacteria as it was exposed and I developed angry inflammed spots on my cheeks where as before my acne only affected my 't' zone. My skin started to flake off, which is normal after the treatment but then I developed semi permanent patches of transparent skin where you could see all these really tiny blood vessels and sensitised areas of skin. I had no tolerance to heat what so ever for the first year after and had to sleep with the window open even in winter. I couldn't and still can't use skin products that I would normally use as they can trigger a soreness and inflammation. Being in cold weather is really uncomfortable my cheeks go red and sting. Eating hot food can trigger a flush. I basically now have rosacea symptoms. The dermatologist says the flushing will eventually calm down in a couple of years but I don't think people realise how stressful this is for me as it feels like I have a sauna in my face.
I think part of the reason I have had such a bad reaction is because I have porcalin skin and a delicate, transparent structure. People with pale skin should definately avoid this treatment. The nurse who performed the treatment didn't even do a patch test. They really don't care or have any dermatological qualifications. Even so the treatment claimed to be 'medical microdermabrasion' it is all just a front so they can get you to part with your money.
I can post you some pictures in the weekend.
i had the exact same problem :( i went for microdermabrasion april 3rd because i wanted to shrink my pores and get rid of a few black heads in my t zone. i have very white skin and i am 28 yeasrs old. i never had a problem with redness or acne or broken blood vessels until i had this treatment. it is my deepest regret. i went from having such a mild problem to having a severe one. after my treatment my face turned bright red and stayed that way for a month. if it is warm or i am very active i flush and my face turns beat red as well. i also have been breaking out with alot of acne , red bumps and white heads. the folds over by nose break out with red raised bumps and the skin in that area flakes off . my face is constantly itchy and irrataed even though it has been over a month and a half. also, the right side of my face looks like i have broken blood vessles and some days it looks like i have roacea. i know exactly what you are going though.
i have an appointment with a dermatologist on the 14th hopefully he can help me get my skin back to normal.i am praying for that.
i would like to add that a week after my microdermabrasion i went back to the medical facility where i had it done and showed them my face. at that time my face was broken out so bad and extremely inflamed. i showed them what they had done to me and they gave me a full refund for the prcedure of the micro and the the clinical facial they preformed they even refunded me the money for all the over priced products they sold me . my refund totaled 478 dollars. but i still am not satisfied with that. it has been the worst month of my life and with what it is going to cost to see the dermatolgist. just 250 to see the doctor thats witout any medications . i will take it further if there is evidence that the machine wasnt properly sterilized or if the women performing the procedure isnt properly certified as she claims to be. i purposely went to a medical facility to have a professional preform the procedure.
It is really hard to prove that a company has ruined your skin. They are backed up by amazing lawyers and paper work. Basically no matter how experienced or qualified a company claims to be you should NEVER let someone perform a procedure on your skin unless they are a dermatologist! They can assess your skin type/ sensitivity etc. Harley Medical Group in London and many other so called 'medical' practices are only out for one thing: YOUR MONEY.
I tried to take them to court about what they did to my skin but my solicitor said you need a report from an unbiased dermatologist who specialises in the legal field. I couldn't afford it at the time and as a general summary I was told that there was barely any evidence of any one ever having any problems with Microdermabrasion so my case was very weak. Also the compensation, if I won the case was estimated at max only 2 thousand English pounds and the cost of the report was over £1,000. So as you can see there was a high risk of losing and if I won it wouldn't have gained me much.
This is why I posted my story because I wanted to see if any one else had the same experience. Did you know that practically ANYONE can perform treatments on your face with no qualifications in dermatology? I want to change the law because it is unregulated across the whole world. For example if you were getting a breast enlargement you would expect to be treated by a surgeon not some jack of all trades! Why expect any different for your skin?
You are lucky they gave you your money back. I went back to see them a month after I had the treeatment and they completely denied all responsibility and said it was normal to have 'colour' in your face. At the time the room was quite cool so I couldn't show them that I flush all the time in warm places ever since. In regards to 'colour' my skin was very white too and I now have permanent rosy cheeks which go bright red in a matter of minutes when I go somewhere warm! I felt like completely helpless and like I was in a nightmare where no one believed me!
Your derm will probably tell you that your 'barrier function' has been weakened from the treatment. Avoid all triggers if you can like heat etc. Apply a gentle moisturiser and don't put anything harsh on your skin as this will irritate it further. There is no quick way of getting rid of redness. Takes a long long time. I'm still dealing with it after two years. Your derm will probably put you on a course of ant-biotics to clear infection.
You're right about the equipment possibly being uncleaned. Microdermabrasion strips the top protective layer of skin making it more vulnerable to infection and less protected from environmental triggers ie cold heat etc. The setting could have been too high also that's what my derm said.
thank you so much for your response. i have been seriously depressed over this whole situation and my heart goes out to you for having a bad experiance with microdermabraision and i am sorry that the medical facility that performed your procedure did not refund your money.
with my situation after i had the procedure i called the medical facility within a week and showed them what had occurred. i also showed them that i had been to a general doctor and was diagnosised with a contact dermatititis from the procedure and i showed them my precribstion for atarax (i hope i spelled that right)for my skin rash. they didnt try to deny that there was a problem and they appologised and refunded my money. which is admitting wrong doing because if they didnt think they caused the problem the never would have given me back the money. i think that the girl that preformed the micro knew she did something wrong to begin with because after my treatment she was pileing make up on my skin. i told her it burned and to wash it off my face and she did and i couldnt belive how red my face was.
i had my procedure done at a medical facility it is the same facility that i had my breast augmentation. the women who preformed the micro states herself to a certified clinical astetitain (excuse my spelling) . i believe she is not certified in anything and will try to prove wrong doing since i already have the refunded money as proof and i have doctors records of the incident. personally the money i would get from a lawsuit does not matter if i was to be rewarded any compensation at all (which like you said probably wouldnt be much of anything at all )but if i can stop this woman from ruining someones elses skin i will try. because if i can save just one person from going to her it will be worth it.
thank you so much for your advice on how to deal with the redness. i hope the dermatologist that i am going to will be able to precribe an antibiotic that will stop the break outs, they are so itchy and uncomfortable and embarrassing. i pray that i can get my skin back to normal. thank you so much for your help.
No problem I hope your skin gets better. My dermatologist is going to perform pulsed dye laser on my skin as it is the only way to get rid of the broken blood vessels, background redness and reduce flushing symptoms caused by microdermabrasion. From what you have told me your symptoms seem very similar to mine. So maybe suggest this to your derm as lots of people with rosacea symptoms get positive results.
The itchy skin does it come off in little flakes? I have that also ever since. It sounds like a fungal infection called seb dermatitis. There is no cure but the inflammation and redness can be treated with a topical cream called 'Daktacort' if you get diognosed with it ask for it, it will really help. Seb derm is itchy, flaky skin around the sides of nose and mouth, on forehead and eyebrows.
When I had the microdermabrasion the nurse stopped the treatment early as my skin started burning up, went bright red and stung. I was pretty horrified, even she said I reacted to it quite badly. It was the worst £95 I have ever spent.
It may be hard for you to prove that they did anything wrong as she has a certificate so seems covered. It may not have happened to anyone else so far. People with a darker skin tone or thicker skin probably wouldn't have any negative side effects but I truely believe that a proper assessment of your skin and patch test should be made and only by a derm.
At least you know now not to put anything harsh on your skin. Treat it very gently and try to keep your skin regime very minimal. Avoid perfumed products, any time of acids or products with alcohol.
All the best
Katie
well, i went to the dermatologist and i found out what part of the problem is. i was diagnosised with impetigo. its a staph infection of the skin and its highly contagious. i had been controlling that part of my problem since one week after the micro dermabraision by using neosporin. i got it to go away but it came back. i had no idea what it was , but thought it might be bacterial so used the neosporin on it. yesterday the doc said it was impetigo. he precrscibed me a cream for it. as for the rest of my face he wants to wait to clear up the staph first before helping me with the other problems.
you were right about the seb dermatitis. i have that to amongst other things that i havent been able to get any answers for (the doc wants to take care of things one thing at a time but at $225 a visit i dont think i can afford to do things one step at a time), but cant treat it yet because of the staff. the staff is disgusting. i have red pimples that itch that get all crusty and yellow and it spreads. if i didnt put the neopsorin on it it would have spread all over my face and if i wasnt diligent about not touching or scratching it , i could have spread all over my whole body. the doc said that the impetigo should clear up within 3 days from using the ointment. and omg it was expensive $115.00 for a tube of it. if it doesnt clear up or if it clears up and comes back i have to go back right away because staff can be resistent to medications.
as for the seb dermatitis i was looking up holistic cures.. there is no cure but it can be controlled. i found online that others have recommended olive oil. they say it helps stop the triggers such as yeast from causing the face to itch and flake. im going to try that first after the staff goes away.
this has been a total nightmare. and still havent gotten a full assesment of my skin or its problems.
I don't mean to be insulting to America but your health care is rubbish and very expensive. In England prescriptions no matter how big or small cost the same amount £6.50 we also have the NHS a free health service. At times you have to have a while to see a consultant (two months max for a derm) but you don't have to pay extortionate amounts of money for medication or appointments. I know that Canada offers a similar system. Maybe you should consider moving there for a while so you can move things on a bit quicker.
Regarding seb derm, type it into Wikipedia it offers many potential treatments for it. Certain B vitamins can really help like Riboflavin, that's what I take.
The dakacort ointment I suggested would really help you though gets rid of the itchness and flakiness, reduces redness and is very gentle. Give it ago and you'll be suprised.
Katie
dont worry you are not insulting america. you have only stated the facts. we have over priced doctors and medications. health insurance is another over priced market the hmos want 1,000 a month to get full coverage for my husband and my self. we decided against it and pay by appointment when we get sick. other health insurance plans are cheaper but have too much fine print about what they actually cover and out of pocket costs are still high almost as bad as if you had no health coverage at all.its horriable. hopefuly the new president fixes this.
it sounds like England really makes an effort to make health care affordable and available for everyone. a two month wait to see a specialist over there doesnt sound so bad. i was a cash pay and still had to wait over 3 weeks to see a skin specialist. even thoguh i told the secratary that my face was itching and oozing and what ever i had was spreading. she didnt care and told me 3 weeks was the soonest appointment. she told me to see a regular doctor if it was so bad. but the regular doctor only thought i had a contact dermatitis and i didnt feel like spending another $80 to see that doctor that already misdignosed me and gave me a precsipition for the atarax which was just an more expensive version of benadryl.. i really wonder about the credentials of most doctors here. there are so many specialist and regular doctors are like a jack of all trades so they only know a little bit about everything and misdiagnose problems. sometimes i think they do it on purpose so you have to keep comming back and they get to charge you more. and if they dont do it on purpose then it means they are incompentant, either or, its not good.
i already see a difference with the impetigo. its seems to be going away. i made this go away before with neosporin but it came back i am hoping that after using this precribtion creme it will never return. so my fingers are crossed. as for the rest of my face the seb dermatitis still is itchy but not as bad and i have had less flaking. (i stopped using my face wash for a few days because it seemed to make it worse and i have been taking vitimins for two weeks now) my skin isnt as red but i can still see muted red patches under the skin almost as though they are just waiting for me to get aggravated or hot so my skin can flush like roeacea again.
thank you i will take your advice about the seb dermatis. i need all the help i can get. i dont understand why the dermatoligist couldnt just give me the prescribtion for the seb dermatitis, he told me about the face wash and lotion that he precribes for that . i could have waited till the staff healed and then filled that precription and i asked him as much but he wanted to wait till next visist probably so i could pay 225 more dollars just to see him.:(
oh and please keep me informed about the pulse dye laser treatment you are going to get. i wish you well and hope that everything goes smoothly for you. my name is jamie, by the way and i just want you to know how much i appreciate all your advice. thank you.
Hi Jamie,
I'm glad your impetigo is clearing up I don't think its that hard to treat in terms of skin conditions and will go away hopefully for good. My sister had it when she was about 10, all scabby and itchy but it went away pretty quickly. However people with cold sores are more suceptible to it.
You say you have stopped using your face wash because it seems to irritate your skin? Check out the ingredients, if it has 'sodium lauryl sulfate' don't use it again. I learnt this a year ago. It can exacerbate seb dermatitis and strips the protective oil from your skin. I was told to use 'Cetaphil' a very gentle face cleanser to help my acne by my dermatits but if anything it irritated my skin further as it contains sodium lauryl sulfate. So if avoid this product. Try something like Avene face wash it contains mineral water and minimal additives.
It must be very stressful for you dealing with the American health service. You must literally feel scared to get ill. Hopefully things will change like you said.
I will let you know about the laser. After they have cleared up your acne it may be a possible option for you. I will let you know how it goes.
P.s If you really want to clear up your acne quickly and cost effectively. Ask for a low dose of Accutane over the course of 9 months. It has completely cleared up all my spots. Miracle drug! They will try to put you on a ton of anti-biotics first. Which for most people doesn't do a thing as most humans who eat meat have built up a resistance, due to livestock being pumped with antibiotics themselves. They may try to scare you off taking Accutane from the potential risk of deformity in unborn children, but just don't get pregnant and take birth control. At a low dose you won't get anything like the side effects of a high dose. At most dry skin.
Hope this helps
Katie
I have a ton of broken veins and red spots all over my face I can't get rid of any lawsuits out there I want to join ML